Refund Policy

This Refund Policy explains how refunds work for Wearrush Ads services provided by ADRENASHOP LLC.

1. Unused ad balance

You may request a refund of unused ad account balance at any time. Approved refunds are issued for the remaining balance after:

• Ad spend already consumed or committed on the platform
• Top-up fees already charged, which are non-refundable once funds are credited
• Fees charged by payment providers, banks or blockchain networks

2. Restricted or disabled accounts

If a platform restricts or disables an ad account, we will help you through the official appeal process. If the account cannot be restored, the remaining balance can be refunded under Section 1, or transferred to another eligible account where possible.

3. Declined applications

If we decline your application before any account is provisioned or funds are credited, any payment received is refunded in full, minus payment provider fees.

4. Media buying and creative services

Fees for media buying and creative services are refundable only for work that has not started, unless stated otherwise in your service agreement.

5. How to request a refund

Email hello@wearrush.com with your business name, ad account ID and refund amount. Refunds are processed within [10] business days after approval, using the original payment method where possible. USDT refunds are sent to a wallet address you confirm in writing.

6. Chargebacks

Please contact us before filing a chargeback. Chargebacks filed for funds already spent on ads may lead to suspension of the Services.